We performed a comparison between Grafana and Kapture CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is easy to change and move virtual servers."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"The integration between Loki and Tempo is valuable."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
"Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services."
"The dashboards are very easy to work with."
"The software sends automated messages for customers' birthdays and anniversaries."
"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"The main drawback is the necessity for endpoint monitoring."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"I would like the ability to download my results into any format in order to share the information with my clients."
"There are not a lot of plugins for financial market monitoring."
"The formatting could be better."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"While generating graphical representations, the software got hung."
"One or two leads may go missing due to downtime."
Earn 20 points
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while Kapture CRM is ranked 54th in CRM. Grafana is rated 8.0, while Kapture CRM is rated 10.0. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Honeycomb.io, whereas Kapture CRM is most compared with Salesforce Sales Cloud.
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