We performed a comparison between Greenhouse and SmartRecruiters based on real PeerSpot user reviews.
Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides very good flexibility to create filters. Therefore, I can look at candidates' progress across different stages. I can also follow candidates to get updates about where they are in the cycle."
"I think the ease of use is one of the most valuable features."
"Greenhouse has a better search function than other products and finds candidates quicker."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"The most valuable feature is the way that they've set it up for collaboration."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts. For example, if there are 10 new people who are added to the job that I'm involved with, it should provide me with a chart or notification so that I am prompted to look at it. Currently, I have to go and look at the dashboard. There should be a little bit of intelligence to prompt action."
"Probably the biggest issue with Greenhouse is that the scheduling portion isn't very strong or smart."
"If we have to schedule multiple interviews in Greenhouse, we will have to schedule them individually."
"We ran into some serious issues related to language barriers."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"SmartRecruiters' on-click application process could be better."
"The solution needs to work on a single sign-on."
"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
Greenhouse is ranked 3rd in Applicant Tracking and Recruiting Software with 3 reviews while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. Greenhouse is rated 8.0, while SmartRecruiters is rated 8.2. The top reviewer of Greenhouse writes "A solid, easy-to-use tool with room for improvement in the scheduling features". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". Greenhouse is most compared with Workable, whereas SmartRecruiters is most compared with Workday, Oracle HCM Cloud, SAP SuccessFactors and Zoho Recruit. See our Greenhouse vs. SmartRecruiters report.
See our list of best Applicant Tracking and Recruiting Software vendors.
We monitor all Applicant Tracking and Recruiting Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
