We performed a comparison between Gusto and PeopleSoft based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"A solid and mature product."
"Its user interface is impressive."
"I often say that PeopleSoft's greatest feature is how customizable it is."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"PeopleSoft is easy to understand, where any end user that is logged in can easily navigate through the menus."
"Peoplesoft is the best payroll software in the market."
"It's a mature product."
"It's very fully featured. It has more features and more configurability than SAP."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Tools and UI could be enhanced."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."
"On the other hand, the more recent push for standardization precludes customized approaches to certain industry requirements."
"Stability is an area where the solution lacks and needs to be improved."
"Initial setup can be complex without training or use of consultants."
"I would like to see it become available again in Mexico."
"The whole systematic flow of any query raised to HR should be improved."
Gusto is ranked 14th in Benefits Administration with 3 reviews while PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews. Gusto is rated 7.0, while PeopleSoft is rated 8.0. The top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". On the other hand, the top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". Gusto is most compared with Sequoia People Platform and Namely, whereas PeopleSoft is most compared with Oracle HCM Cloud, Workday, Oracle Fusion Cloud ERP, SAP SuccessFactors and SAP ERP. See our Gusto vs. PeopleSoft report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.