Gusto vs Workday comparison

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Gusto Logo
313 views|221 comparisons
Workday Logo
12,392 views|7,820 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Gusto and Workday based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Gusto vs. Workday Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well.""I appreciated the templates that they offered for new hires and onboarding."

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"The solution is stable.""Workday's best features are planning and finance.""I would say that we have definitely seen a return on investment.""In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility.""It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process.""The user interface is good and very easy to use.""Workday is easy to use. Timesheet and resource management are also easy.""The product is useful for storing employee records."

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Cons
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks.""Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

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"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing.""For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern.""They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries.""The UI, UX (user experience) is very bad. It is not very interactive.""One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it.""This solution could be made easier to use by continuing to release new improvements.""Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages.""The product must include payroll features."

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Pricing and Cost Advice
Information Not Available
  • "With a bigger budget, I would recommend SAP."
  • "Workday is an expensive solution."
  • "You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
  • "The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
  • "Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
  • "It has an annual subscription rate, but I'm not sure how it will work."
  • "The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
  • "By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
  • More Workday Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I appreciated the templates that they offered for new hires and onboarding.
    Top Answer:I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction… more »
    Top Answer:Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews.
    Ranking
    14th
    Views
    313
    Comparisons
    221
    Reviews
    2
    Average Words per Review
    419
    Rating
    8.0
    1st
    Views
    12,392
    Comparisons
    7,820
    Reviews
    26
    Average Words per Review
    398
    Rating
    8.3
    Comparisons
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    Compared 16% of the time.
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    PeopleSoft logo
    Compared 10% of the time.
    UKG logo
    Compared 9% of the time.
    Also Known As
    ZenPayroll
    Learn More
    Overview

    Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

    Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

    “A Pioneer in Software-as-a-Service”

    Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

    The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

    Workday’s features include:

    • Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
    • Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
    • Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
    • Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
    • Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
    • Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
    • Machine learning capabilities enable personalized enterprise experiences and faster business processes.

    Workday smart platform consists of the following modules:

    • Human resource management
    • Business process management
    • Reporting and analytics
    • Benefits administration
    • Compensation management
    • Talent management
    • Survey framework
    • Employee and management self-service

    Reviews from Real Users

    Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

    "The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

    Sample Customers
    Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
    AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider9%
    Government9%
    Educational Organization9%
    REVIEWERS
    Financial Services Firm29%
    Manufacturing Company10%
    Computer Software Company10%
    Transportation Company6%
    VISITORS READING REVIEWS
    Educational Organization26%
    Computer Software Company9%
    Financial Services Firm7%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise11%
    Large Enterprise49%
    REVIEWERS
    Small Business25%
    Midsize Enterprise9%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise32%
    Large Enterprise54%
    Buyer's Guide
    Gusto vs. Workday
    March 2024
    Find out what your peers are saying about Gusto vs. Workday and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Gusto is ranked 14th in Benefits Administration with 3 reviews while Workday is ranked 1st in Benefits Administration with 49 reviews. Gusto is rated 7.0, while Workday is rated 8.2. The top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". Gusto is most compared with Sequoia People Platform, Namely and isolved, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and UKG. See our Gusto vs. Workday report.

    See our list of best Benefits Administration vendors and best Talent Management vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.