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HappyFox vs Ivanti Service Desk [EOL] comparison

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HappyFox

146 views|121 comparisons
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Ivanti Service Desk [EOL]

Read 8 Ivanti Service Desk [EOL] reviews
views| comparisons
88% willing to recommend
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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between HappyFox and Ivanti Service Desk [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
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768,415 professionals have used our research since 2012.
Featured Review
Use HappyFox?
Anonymous User
Scalable but interface can be improved
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What do you like most about Ivanti Service Desk ?
Top Answer:The tool supports a lot of standard reporting KPIs.
Read all 6 answers   →
What needs improvement with Ivanti Service Desk ?
Top Answer:The documentation for migration which includes migration from one version to another or cloud to on-premises is not available in detail. There is no proper planning on metadata updates. I am not able… more »
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What is your primary use case for Ivanti Service Desk ?
Top Answer:Basically, we use it for service management from the financial side of things.
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Ranking
37th
out of 59 in Help Desk Software
Views
146
Comparisons
121
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Help Desk Software
Comparisons
Learn More
Tenmiles
Ivanti
Overview
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

Deliver outstanding IT support services to employees and customers.

Sample Customers
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
Top Industries
No Data Available
VISITORS READING REVIEWS
Government14%
Computer Software Company11%
Healthcare Company8%
Manufacturing Company7%
Company Size
No Data Available
REVIEWERS
Small Business22%
Midsize Enterprise33%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise14%
Large Enterprise61%
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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768,415 professionals have used our research since 2012.

HappyFox is ranked 37th in Help Desk Software while Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software with 8 reviews. HappyFox is rated 0.0, while Ivanti Service Desk [EOL] is rated 7.6. On the other hand, the top reviewer of Ivanti Service Desk [EOL] writes "Scalable but interface can be improved". HappyFox is most compared with ServiceNow and JIRA Service Management, whereas Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.