HappyFox vs Oracle WebCenter comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between HappyFox and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Ranking
    Views
    30
    Comparisons
    26
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    39
    Comparisons
    27
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    WebCenter, FatWire
    Learn More
    Overview
    HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    No Data Available
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Healthcare Company11%
    Marketing Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    University9%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    Buyer's Guide
    Customer Experience Management
    March 2024
    Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    HappyFox is ranked 30th in Customer Experience Management while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. HappyFox is rated 0.0, while Oracle WebCenter is rated 7.0. On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". HappyFox is most compared with ServiceNow and JIRA Service Management, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.

    See our list of best Customer Experience Management vendors.

    We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.