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Compare HappyFox vs. SummitAI IT Management Suite

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HappyFox Logo
200 views|172 comparisons
SummitAI IT Management Suite Logo
1,346 views|1,154 comparisons
Ranking
37th
out of 55 in Help Desk Software
Views
200
Comparisons
172
Reviews
0
Average Words per Review
0
Rating
N/A
30th
out of 55 in Help Desk Software
Views
1,346
Comparisons
1,154
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2021.
542,823 professionals have used our research since 2012.
Comparisons
Also Known As
Summus IT Management Suite
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Overview
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
Offer
Learn more about HappyFox
Learn more about SummitAI IT Management Suite
Sample Customers
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
Magma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider13%
Government8%
Healthcare Company7%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2021.
542,823 professionals have used our research since 2012.

HappyFox is ranked 37th in Help Desk Software while SummitAI IT Management Suite is ranked 30th in Help Desk Software. HappyFox is rated 0.0, while SummitAI IT Management Suite is rated 0.0. On the other hand, HappyFox is most compared with ServiceNow, whereas SummitAI IT Management Suite is most compared with ServiceNow, BMC Remedy Asset Management, ManageEngine ServiceDesk Plus, BMC Helix ITSM and Clarity SM.

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