Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature is the Activity flow that is used to catch new activities.
The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.
It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.
Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.
There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.
It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.
TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.
TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.
It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.
The inclusion of a file plugin for Windows Explorer would make it easier to use.
If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.
Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.
On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.
If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training.
You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic.
Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.
The business interface is clunky and not well-documented.
It should have ability to display notes in the computer list.
Pricing and Cost Advice
Information Not Available
It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.
...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...
It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.
TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.
The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.
TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.
out of 19 in Virtual Meetings
Average Words per Review
out of 19 in Virtual Meetings
Average Words per Review
Compared 35% of the time.
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Also Known As
|IBM Connections, Lotus Connections|
IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.
IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.
|TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.|
Learn more about HCL Connections
Learn more about TeamViewer
|Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA||Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross|
Financial Services Firm15%
Real Estate/Law Firm5%
Software R&D Company17%