We performed a comparison between HCL Connections and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature is the Activity flow that is used to catch new activities."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The quality of the call and the quality of the sharing have been excellent."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The implementation process is simple."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"The security could improve in TeamViewer."
"TeamViewer could be more secure."
"Sometimes it lags."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"The performance could always be better."
HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. HCL Connections is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Yammer and Microsoft Office SharePoint Server, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
