We performed a comparison between Adobe Commerce and HCL Digital Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"Has all the modules needed for an order management solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The solution’s performance could be improved."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"Lacks option to purchase individual modules."
"The product catalog is an area that needs improvement."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 24 reviews while HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews. Adobe Commerce is rated 8.2, while HCL Digital Commerce is rated 8.6. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Shopify, Oracle ATG and Oracle Commerce Cloud, whereas HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Bigcommerce, Oracle ATG and Shopify. See our Adobe Commerce vs. HCL Digital Commerce report.
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