We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is practical, good interface, and performs well."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The solution provides great security."
"The product is very stable and scalable."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"HCL Notes is stable most of the time."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"The most valuable feature is the UI."
"Stability has increased exponentially since 2010."
"It helps us manage the email focus from our side."
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"Microsoft has many consultants who can provide support."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"I have not had issues with stability of the product."
"Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing."
"Exchange Online's best feature is its webmail platform."
"It is a heavy program and uses more resources than an email client should."
"There is a chat component but it does not work properly."
"I would like to see integration with other solutions."
"GUI and replication can be improved."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"Notes needs a major upgrade for the UI."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"Exchange Online's scalability could be improved."
"The solution must provide better security features."
"The price could be cheaper."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"Microsoft Exchange Online should have a faster search feature."
"The ActiveSync services and the mapping services could be improved."
"The pricing could be a bit lower."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and IceWarp, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Microsoft Exchange. See our HCL Notes vs. Microsoft Exchange Online report.
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