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HCL Technologies EXACTO vs Jacada Intelligent Agent Engagement comparison

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Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Executive Summary

We performed a comparison between HCL Technologies EXACTO and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
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Featured Review
Use HCL Technologies EXACTO?
Biswajit Mohanty
Suitable for a small-scale business but not evolved enough for a large enterprise
Ranking
19th
out of 58 in Intelligent Document Processing (IDP)
Views
168
Comparisons
110
Reviews
0
Average Words per Review
0
Rating
N/A
44th
out of 81 in Robotic Process Automation (RPA)
Views
109
Comparisons
57
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Download Free Report
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
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768,246 professionals have used our research since 2012.
Comparisons
Learn More
HCLTech
Jacada
Overview

EXACTO enables smart data extraction to accelerate invoice processing. HCL implemented the EXACTO™ product for the client's finance department that leverages Deep Neural Networking and Natural Language Processing to automate the data extraction in the processing of invoices.

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Sample Customers
Information Not Available
Humana, Turk Telekom, Leumi Card
Top Industries
VISITORS READING REVIEWS
Computer Software Company19%
Educational Organization10%
Energy/Utilities Company10%
Real Estate/Law Firm8%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise10%
Large Enterprise75%
No Data Available
Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Download Free Report
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
DOWNLOAD NOW
768,246 professionals have used our research since 2012.

HCL Technologies EXACTO is ranked 19th in Intelligent Document Processing (IDP) while Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA). HCL Technologies EXACTO is rated 0.0, while Jacada Intelligent Agent Engagement is rated 7.0. On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". HCL Technologies EXACTO is most compared with , whereas Jacada Intelligent Agent Engagement is most compared with UiPath.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.