We performed a comparison between HeadSpin and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable features of the product are the performance parameters it gives us."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"It is a strong automation tool for desktop, browser, and API testing."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"The solution has a very nice interface."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Runs in different remote machines. We have multiple versions of the software being tested."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"Support and pricing could be improved."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"Increased performance with less memory and CPU usage."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"One notable drawback is the absence of native integration with Git."
"The artificial intelligence needs to be improved."
"The pricing is the constraint."
"Right now, the product only supports Windows."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
HeadSpin is ranked 19th in Functional Testing Tools with 6 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. HeadSpin is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". HeadSpin is most compared with Perfecto, Sauce Labs, BrowserStack, pCloudy and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our HeadSpin vs. SmartBear TestComplete report.
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