HeadSpin vs SmartBear TestComplete Mobile comparison

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Executive Summary

We performed a comparison between HeadSpin and SmartBear TestComplete Mobile based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools.
To learn more, read our detailed Mobile App Testing Tools Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does.""The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script.""The most valuable feature is that this is the first connected intelligence all-in-one platform.""The most valuable features of the product are the performance parameters it gives us.""The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful.""The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."

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"The features I find most valuable is the automatic remapping of aliases, because it is really helpful.""I like that it offers internal methods for supported controls. It is very easy to code the tests. Object Spy is also a good feature."

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Cons
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process.""HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged.""If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available.""Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS.""Support and pricing could be improved.""HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."

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"It is very difficult to use the aliases on old software.""The mapping is pretty complicated because there are a lot of controls that are the same and if you have a long name with the object mapping it is easy to get confused."

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Pricing and Cost Advice
  • "It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
  • "It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
  • "I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
  • "We have a yearly license for 16 devices."
  • More HeadSpin Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of the product are the performance parameters it gives us.
    Top Answer:We have a yearly license for 16 devices costing 35 - 40 lakhs in rupees.
    Top Answer:HeadSpin would benefit by adding code coverage. On the front end, when we execute our automation or do a manual change, we don't know what percentage of the code has been tested. If HeadSpin could… more »
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    Rating
    8.0
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    Comparisons
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    Overview

    Headspin is a data science-driven Mobile APM platform that leverages an AI platform to combine global device infrastructure, test automation, machine learning-driven performance, and quality of experience analytics. HeadSpin was founded to answer the demand for a global testing, performance monitoring, and quality of experience (QoE) management platform to assist businesses in ensuring optimal digital experiences across mobile, audio, online, and video delivery channels.

    Headspin facilitates seamless collaboration between product managers, SREs, developers, QA/release engineers, and support staff to:

    • Quicken development times using intelligent automation in test and production.
    • Optimize digital performance across devices, networks, and apps.
    • Automate insights discovery with practical, context-aware AI and analytics.

    Headspin Features

    Headspin has many valuable key features. Some of the most useful ones include:

    • Global device infrastructure allows end-to-end monitoring and testing with thousands of devices in numerous locations on real carrier and WiFi networks around the world. SDK is not required.
    • Test automation and APIs integrate into CI/CD workflows to enable functional and performance testing pre and post release. Support for all testing frameworks.
    • Performance, QoE, and machine learning automatically expose issues and points to underlying root causes across all layers of the stack, from quantifying audio/video quality of experience to code and packet visibility.
    • Insights-to-actions delivers regression and aggregation insights throughout the digital experience lifecycle. These insights take you from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

    More features include:

    • Hosted Device Cloud
    • On-prem Device Appliance
    • Performance & Experience Analytics
    • Professional Services & Support
    • Education, Certification & Training

    Headspin Benefits

    There are many benefits to implementing Headspin. Some of the biggest advantages the solution offers include:

    • Use data science to identify problems and root cause analysis
    • Empower QA and DevOps teams with data science insights and test automation
    • Global teams can work together using remote access
    • Capture performance and UX issues

    Reviews from Real Users

    Headspin stands out among its competitors for a number of reasons. Some of these include its easy setup, scalability, and robust customer support. PeerSpot users take note of the advantages of these features in their reviews:

    Abhishek M., Associate Vice President at Onnivation, notes, “A lot of companies that are using other solutions do not get access to the kind of metrics that HeadSpin captures…HeadSpin is highly advanced. It has got all the performance structures to provide visibility into how my app is performing in the real world. It also helps to identify the gaps.”

    Shiba S., Automation Engineer at GlobalLogic India, writes, “The technical support is really helpful because we can set up direct calls with them if we want to…They support multiple devices. Plus, they support distribution testing.”

    AUTOMATE UI TESTING FOR ANY IOS OR ANDROID APP

    Use script-free record and replay or choose from six languages, including Python and JavaScript, to create test automation scripts. Record repeatable and consistent gestures across any mobile device. Get full device control when creating automated UI tests. There is no modify or jail-break the app.

    Separate the UI object identification from the test logic to build stable, easy-to-maintain automated tests. Seamless integration available with build server, source control systems, and defect management tools allows you to run automated mobile UI tests around the clock.

    Sample Customers
    Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company15%
    Computer Software Company14%
    Real Estate/Law Firm7%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    No Data Available
    Buyer's Guide
    Mobile App Testing Tools
    March 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    HeadSpin is ranked 7th in Mobile App Testing Tools with 6 reviews while SmartBear TestComplete Mobile is ranked 14th in Mobile App Testing Tools. HeadSpin is rated 8.0, while SmartBear TestComplete Mobile is rated 8.0. The top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". On the other hand, the top reviewer of SmartBear TestComplete Mobile writes "We are facing sometimes the situation when we have some issues with our automated tests". HeadSpin is most compared with Perfecto, Sauce Labs, BrowserStack, Tricentis Tosca and pCloudy, whereas SmartBear TestComplete Mobile is most compared with OpenText UFT Digital Lab.

    See our list of best Mobile App Testing Tools vendors.

    We monitor all Mobile App Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.