We performed a comparison between IBM Tivoli Service Request Manager [EOL] and Ivanti Neurons for ITSM based on real PeerSpot user reviews.
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IBM Tivoli Service Request Manager [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Ivanti Neurons for ITSM is ranked 13th in Help Desk Software with 14 reviews. IBM Tivoli Service Request Manager [EOL] is rated 0.0, while Ivanti Neurons for ITSM is rated 8.2. On the other hand, the top reviewer of Ivanti Neurons for ITSM writes "The solution comes with a host of features for hyper-automation". IBM Tivoli Service Request Manager [EOL] is most compared with , whereas Ivanti Neurons for ITSM is most compared with ServiceNow, JIRA Service Management, BMC Helix ITSM, Cherwell Service Management and ManageEngine ServiceDesk Plus.
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