We performed a comparison between Ivanti Neurons for ITSM and LiveChat based on real PeerSpot user reviews.
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Ivanti Neurons for ITSM is ranked 13th in Help Desk Software with 14 reviews while LiveChat is ranked 34th in Help Desk Software. Ivanti Neurons for ITSM is rated 8.2, while LiveChat is rated 9.8. The top reviewer of Ivanti Neurons for ITSM writes "The solution comes with a host of features for hyper-automation". On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Ivanti Neurons for ITSM is most compared with ServiceNow, JIRA Service Management, BMC Helix ITSM, Cherwell Service Management and ManageEngine ServiceDesk Plus, whereas LiveChat is most compared with .
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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