We performed a comparison between Helix ALM and TestRail based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"Integration with Confluence and JIRA."
"I use the solution for test management."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"This is a user friendly solution."
"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"TestRail should improve its pricing."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"Better prediction of text."
"The test suite management has room for improvement as well as better reporting."
Helix ALM is ranked 16th in Test Management Tools with 7 reviews while TestRail is ranked 3rd in Test Management Tools with 21 reviews. Helix ALM is rated 6.4, while TestRail is rated 8.0. The top reviewer of Helix ALM writes "Helix ALM is insanely configurable, with great traceability, and flexibility". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". Helix ALM is most compared with IBM Rational DOORS, Jira, IBM Rational DOORS Next Generation and Polarion Requirements, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Sealights and Inflectra SpiraTest. See our Helix ALM vs. TestRail report.
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