Fortra's JAMS vs Tidal by Redwood comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 25, 2024

Our latest evaluation compares Fortra's JAMS and Tidal by Redwood, two prominent Workload Automation Solutions, drawing insights from user reviews on PeerSpot.

Tidal offers robust workload management, scalable, event-driven scheduling, and graphical views regarding valuable features. Its integration capabilities with systems like ServiceNow and JD Edwards are particularly notable. JAMS is recognized for its effective tracking and visualization of job dependencies, user interface, and PowerShell capabilities.

However, both products have areas for improvement. Tidal could benefit from a more intuitive GUI, simplified licensing, AI and enhanced reporting capabilities. JAMS needs more precise documentation, especially for custom execution methods and better integration transparency. A global search feature and a fully web-based client are also suggested enhancements.

Looking at pricing and ROI, Tidal is praised for its predictable costs and value for functionality despite the complexity of licensing and adapters. JAMS is seen as reasonably priced with scalable licensing options, offering significant time and cost savings.

Ease of deployment is a highlight for both; Tidal is commended for its straightforward setup, involving minimal maintenance and a learning curve of just one to two hours, resulting in a three-week deployment timeframe. Similarly, JAMS is appreciated for its easy installation and configuration. Users could easily follow webpage instructions, with setup completed within hours and a native installation of SQL Express being a convenient feature.

Tidal users shared that customer service is responsive and knowledgeable. JAMS receives accolades for its quick, effective support and various communication channels.

In summary, both Tidal and JAMS are robust workload automation solutions with distinct strengths and minor areas for improvement. Their ease of deployment, feature sets, pricing, ROI, and customer service are well-regarded, making them competitive choices in their domain.

To learn more, read our detailed Fortra's JAMS vs. Tidal by Redwood Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Being able to create a series of chained jobs, which are basically linked jobs is valuable.""I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it.""I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs.""The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow.""JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency.""The planning capabilities are most valuable.""While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring.""The product is easy to use."

More Fortra's JAMS Pros →

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites.""One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing.""The job dependency is something that you cannot have in a regular, simple cron job or simple scheduler dependency. The event-driven jobs are core for us, as we really need that. Therefore, we really need Tidal with its ability to run thousands of jobs per day.""It's easy to use and easy to administer, and it's very flexible.""The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring.""Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems.""We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls...""I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

More Tidal by Redwood Pros →

Cons
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting.""If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful.""JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today.""There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement.""We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server.""The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all.""I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic.""The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

More Fortra's JAMS Cons →

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve.""The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration.""I would like more involvement with the cloud.""It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive.""One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem.""From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap.""I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run.""Tidal Software interface could be more intuitive and user-friendly."

More Tidal by Redwood Cons →

Pricing and Cost Advice
  • "It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
  • "JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
  • "This is a good product at a fair price."
  • "It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
  • "It's expensive, to be honest, but it does the job."
  • "The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
  • "Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
  • "I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
  • More Fortra's JAMS Pricing and Cost Advice →

  • "The new prices that we've received seem reasonable and comparable to the marketplace."
  • "We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."
  • "The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."
  • "The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."
  • "If you are willing to shop around to other vendors, you can possibly get a good price on your support license."
  • "Our annual maintenance cost is competitive for what we have and what they do."
  • "There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."
  • "...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."
  • More Tidal by Redwood Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very… more »
    Top Answer:JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs.
    Top Answer:I am also supporting and reselling Fortra's GoAnywhere MFT and am interested in Genesys' file-transfer solution of Genesys. Compared to GoAnywhere, Genesys has limited options. The tabs in the JAMS… more »
    Top Answer:Tidal Automation by Redwood is a user-friendly solution.
    Top Answer:The price is reasonable in terms of the product’s functionality.
    Top Answer:Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training… more »
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    Also Known As
    Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
    Learn More
    Overview

    JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

    JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

    JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

    A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

    Sample Customers
    Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
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    Top Industries
    REVIEWERS
    Financial Services Firm35%
    Comms Service Provider13%
    Government13%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Manufacturing Company14%
    Computer Software Company12%
    Healthcare Company9%
    REVIEWERS
    Retailer17%
    Manufacturing Company17%
    Financial Services Firm17%
    Computer Software Company13%
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    Manufacturing Company21%
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    Computer Software Company9%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business4%
    Midsize Enterprise15%
    Large Enterprise81%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise10%
    Large Enterprise77%
    Buyer's Guide
    Fortra's JAMS vs. Tidal by Redwood
    March 2024
    Find out what your peers are saying about Fortra's JAMS vs. Tidal by Redwood and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Fortra's JAMS is ranked 5th in Workload Automation with 26 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Fortra's JAMS is rated 9.0, while Tidal by Redwood is rated 9.0. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, ActiveBatch by Redwood and VisualCron, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, Redwood RunMyJobs and OpCon. See our Fortra's JAMS vs. Tidal by Redwood report.

    See our list of best Workload Automation vendors.

    We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.