We performed a comparison between Fortra's Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"It gives us a central place to schedule tasks and run them distributed."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable features for my client are timing and scheduling."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable features are the loops to lookup tables to read the data."
"It is a scalable solution."
"The solution's ability to create adapters quickly is its most valuable feature."
"The workflow system is very intuitive."
"The initial setup is pretty easy and quite fast."
"They are leaders in the same industry."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The solution has a very weak knowledge base."
"The interface could be more user-friendly and easier to navigate."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The ease-of-use could be improved."
"The way integration classes are created could be improved."
"I would like to see an enhanced auditing feature included."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"Pega Robotic Process Automation scalability is too low."
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Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Fortra's Automate is rated 8.2, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our Fortra's Automate vs. Pega Robotic Process Automation report.
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