FranciscoSosa GarciaRPA Architect & RPA Product Owner at Francisco Sosa
RobertoMessoraHead of Business Integration and Architecture at Jakala
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The interface is simple, user-friendly, and very intuitive."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The most valuable features for my client are timing and scheduling."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I actually quite liked the no-coding functionality."
"The pricing is excellent. I would give them perfect marks in that regard."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"For specific situations this can be a good solution and a simplified interface to work with."
"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."
"The OCR for Hebrew text needs to be improved."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The interface could be more user-friendly and easier to navigate."
"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."
"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."
HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 8 reviews while TIBCO ActiveMatrix BPM is ranked 25th in Business Process Management with 3 reviews. HelpSystems AutoMate is rated 7.6, while TIBCO ActiveMatrix BPM is rated 7.4. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of TIBCO ActiveMatrix BPM writes "Helped us solve interfacing issues between platforms but the connectivity is poor". HelpSystems AutoMate is most compared with UiPath, Ansible, Automation Anywhere (AA) and Blue Prism, whereas TIBCO ActiveMatrix BPM is most compared with Camunda Platform, Pega BPM, Apache Airflow and TIBCO iProcess Suite.
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