We just raised a $30M Series A: Read our story

Compare HelpSystems Intermapper vs. Nagios XI

Cancel
You must select at least 2 products to compare!
Centreon Logo
16,607 views|10,292 comparisons
Nagios XI Logo
17,123 views|14,517 comparisons
Featured Review
Find out what your peers are saying about HelpSystems Intermapper vs. Nagios XI and other solutions. Updated: November 2021.
552,136 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

More Centreon Pros »

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great.""It's all today portal-based which is a good feature for us."

More HelpSystems Intermapper Pros »

"The solution is pretty stable.""Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping.""Nagios is stable and it's easy to use the monitoring software, which is why we chose this product.""Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."

More Nagios XI Pros »

Cons
"Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

More Centreon Cons »

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.""It's a smaller solution so tools are not as advanced as you would find in a larger solution"

More HelpSystems Intermapper Cons »

"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure.""The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.""The installation and monitoring need improvement.""We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."

More Nagios XI Cons »

Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

More Centreon Pricing and Cost Advice »

Information Not Available
"Nagios Core does not have any payment, but Nagios XI requires payment for the license.""For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."

More Nagios XI Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
552,136 professionals have used our research since 2012.
Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Ask a question

Earn 20 points

Top Answer: Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange… more »
Top Answer: For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a… more »
Top Answer: I would like to see Nagios integrate the team mail with the SMS gateway so we can send text alerts. It's difficult to… more »
Comparisons
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

Offer
Learn more about Centreon
Learn more about HelpSystems Intermapper
Learn more about Nagios XI
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Greater Media Detroit, University of British Columbia, Don's Farm Supply
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider24%
Government6%
Wholesaler/Distributor5%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider12%
Government8%
Healthcare Company8%
REVIEWERS
Manufacturing Company26%
Comms Service Provider26%
Financial Services Firm11%
Non Tech Company5%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider25%
Government8%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business33%
Midsize Enterprise36%
Large Enterprise31%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise45%
Large Enterprise30%
Find out what your peers are saying about HelpSystems Intermapper vs. Nagios XI and other solutions. Updated: November 2021.
552,136 professionals have used our research since 2012.

HelpSystems Intermapper is ranked 38th in Network Monitoring Software with 2 reviews while Nagios XI is ranked 15th in Network Monitoring Software with 4 reviews. HelpSystems Intermapper is rated 7.6, while Nagios XI is rated 8.0. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". HelpSystems Intermapper is most compared with Zabbix, SolarWinds NPM, Meraki Dashboard, Fortinet FortiSIEM and DX Infrastructure Manager, whereas Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core, SolarWinds NPM and SCOM. See our HelpSystems Intermapper vs. Nagios XI report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.