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Most Helpful Review
Find out what your peers are saying about HelpSystems Intermapper vs. Nagios XI and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's all today portal-based which is a good feature for us.""What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

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"The most valuable feature is the monitoring of processes.""This is a very good solution and it is simple to use, for any company.""The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers.""The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need.""An excellent solution that is easy and intuitive to implement.""The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."

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Cons
"It's a smaller solution so tools are not as advanced as you would find in a larger solution""They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

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"The interface could be more user-friendly.""I would like to see support for notification via SMS.""I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space.""I would like to see more customization in the network map because it is a bit tricky to use it.""They need more documentation for the plugins.""There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."

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Pricing and Cost Advice
Information Not Available
"We are using the free version of this solution.""This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years.""The licensing fees for this solution are approximately $3,000 USD per year.""The pricing is high with separate licensing for the product and support."

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Questions from the Community
Top Answer: It's all today portal-based which is a good feature for us.
Top Answer: There are a lot of expectations if you compare this product with other solutions like SolarWinds, for example. That is a very advanced tools, and it's not fair to set that expectation on the smaller… more »
Top Answer: The solution is a network representation of the entire L2 level network diagrams, and it also gives notification triggers as to how we want to monitor the network diagramming, which is one of the uses… more »
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HelpSystems
Nagios
Overview

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

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Learn more about HelpSystems Intermapper
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Sample Customers
Greater Media Detroit, University of British Columbia, Don's Farm SupplyNagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Top Industries
No Data Available
REVIEWERS
Manufacturing Company27%
Financial Services Firm13%
Comms Service Provider13%
Non Tech Company7%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider21%
Media Company6%
Government6%
Company Size
No Data Available
REVIEWERS
Small Business29%
Midsize Enterprise39%
Large Enterprise32%
Find out what your peers are saying about HelpSystems Intermapper vs. Nagios XI and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
HelpSystems Intermapper is ranked 37th in Network Monitoring Software with 2 reviews while Nagios XI is ranked 14th in Network Monitoring Software with 7 reviews. HelpSystems Intermapper is rated 7.6, while Nagios XI is rated 8.0. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of Nagios XI writes "Collects large amounts of data to monitor our network, switches, and firewall". HelpSystems Intermapper is most compared with Zabbix, SolarWinds NPM, Meraki Dashboard, PRTG Network Monitor and NetBrain, whereas Nagios XI is most compared with Nagios Core, Zabbix, Centreon, SolarWinds NPM and SCOM. See our HelpSystems Intermapper vs. Nagios XI report.

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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.