Compare HelpSystems Intermapper vs. SolarWinds NPM

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Most Helpful Review
Find out what your peers are saying about HelpSystems Intermapper vs. SolarWinds NPM and other solutions. Updated: November 2020.
448,290 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's all today portal-based which is a good feature for us.""What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

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"You can monitor performance counters effortlessly.""We can proactively fix historical issues, so we won't face those problems in future.""The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.""This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.""I can do everything remotely, including running PowerShell scripts or performing standard updates.""It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.""We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.""All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."

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Cons
"It's a smaller solution so tools are not as advanced as you would find in a larger solution""They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

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"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.""It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow.""The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.""Application Performance Monitoring should be included in this solution.""I would like to see integration with antivirus or other security endpoint solutions.""This solution would benefit from expanding on the capabilities within the API.""We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.""Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."

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Pricing and Cost Advice
Information Not Available
"The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.""The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.""We have a perpetual license for this solution, and my impression is that this solution is cheap.""The cost is based on the number of nodes, so it is expensive when you have a lot of them.""It is expensive.""Some solutions are open source and free.""It is relatively inexpensive compared to other products in the same category.""It's expensive and there are costs in addition to the standard licensing."

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Questions from the Community
Top Answer: It's all today portal-based which is a good feature for us.
Top Answer: There are a lot of expectations if you compare this product with other solutions like SolarWinds, for example. That is a very advanced tools, and it's not fair to set that expectation on the smaller… more »
Top Answer: The solution is a network representation of the entire L2 level network diagrams, and it also gives notification triggers as to how we want to monitor the network diagramming, which is one of the uses… more »
Top Answer: It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring or… more »
Top Answer: From my point of view, SolarWind is the best tool.
Top Answer: We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer are… more »
Ranking
40th
Views
728
Comparisons
498
Reviews
2
Average Words per Review
945
Avg. Rating
7.5
Views
29,775
Comparisons
20,486
Reviews
24
Average Words per Review
513
Avg. Rating
8.0
Popular Comparisons
Compared 29% of the time.
Compared 15% of the time.
Compared 12% of the time.
Compared 11% of the time.
Compared 5% of the time.
Compared 4% of the time.
Also Known As
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
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HelpSystems
SolarWinds
Overview

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Offer
Learn more about HelpSystems Intermapper
Learn more about SolarWinds NPM
Sample Customers
Greater Media Detroit, University of British Columbia, Don's Farm Supply Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
Comms Service Provider12%
Financial Services Firm10%
Government7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider20%
Government7%
Media Company4%
Company Size
No Data Available
REVIEWERS
Small Business28%
Midsize Enterprise19%
Large Enterprise52%
VISITORS READING REVIEWS
Small Business39%
Midsize Enterprise10%
Large Enterprise50%
Find out what your peers are saying about HelpSystems Intermapper vs. SolarWinds NPM and other solutions. Updated: November 2020.
448,290 professionals have used our research since 2012.

HelpSystems Intermapper is ranked 40th in Network Monitoring Software with 2 reviews while SolarWinds NPM is ranked 3rd in Network Monitoring Software with 25 reviews. HelpSystems Intermapper is rated 7.6, while SolarWinds NPM is rated 8.0. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". HelpSystems Intermapper is most compared with Zabbix, Nagios XI, NetBrain, PRTG Network Monitor and Meraki Dashboard, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, Wireshark and WhatsUp Gold. See our HelpSystems Intermapper vs. SolarWinds NPM report.

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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.