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25,899 views|19,466 comparisons
Featured Review
Find out what your peers are saying about HelpSystems Intermapper vs. SolarWinds NPM and other solutions. Updated: November 2021.
555,358 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

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"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great.""It's all today portal-based which is a good feature for us."

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"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes.""A product that is well-tested and trusted in demanding situations.""We don't have any issues with the stability of SolarWinds NPM.""It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations.""The people in technical support are very good.""The initial setup is easy.""The product is scalable.""The product is lightweight in terms of memory use, requiring only 10 megabytes or less."

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Cons
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.""It's a smaller solution so tools are not as advanced as you would find in a larger solution"

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"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM.""The solution's network discovery and node addition processes need more work.""The solution could be more secure.""The interface could be made more user-friendly.""Sometimes there are issues when upgrading to a new version of the product.""I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports.""In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node.""It has covered everything, so no improvement is required at their end. The only thing is the price."

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Pricing and Cost Advice
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""The pricing works out well for us, given our environment and where we are.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

More Centreon Pricing and Cost Advice »

Information Not Available
"The NPM component of the system costs approximately $1,000 USD per year.""I find that the pricing is acceptable.""The licensing is based on the number of nodes, interfaces, and volumes.""It is too expensive.""There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair.""It is not an expensive product.""It is relatively inexpensive compared to other products in the same category.""The price is more expensive than some other products, such as ManageEngine."

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
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Top Answer: It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
Top Answer: From my point of view, SolarWind is the best tool.
Top Answer: We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
Comparisons
Also Known As
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Offer
Learn more about Centreon
Learn more about HelpSystems Intermapper
Learn more about SolarWinds NPM
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Greater Media Detroit, University of British Columbia, Don's Farm Supply
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider25%
Wholesaler/Distributor6%
Government5%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider11%
Government8%
Healthcare Company7%
REVIEWERS
Healthcare Company13%
Financial Services Firm11%
Comms Service Provider11%
Computer Software Company9%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider21%
Government9%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business31%
Midsize Enterprise20%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise23%
Large Enterprise49%
Find out what your peers are saying about HelpSystems Intermapper vs. SolarWinds NPM and other solutions. Updated: November 2021.
555,358 professionals have used our research since 2012.

HelpSystems Intermapper is ranked 37th in Network Monitoring Software with 2 reviews while SolarWinds NPM is ranked 3rd in Network Monitoring Software with 28 reviews. HelpSystems Intermapper is rated 7.6, while SolarWinds NPM is rated 7.8. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". HelpSystems Intermapper is most compared with Meraki Dashboard, Zabbix, DX Infrastructure Manager, Fortinet FortiSIEM and PRTG Network Monitor, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and WhatsUp Gold. See our HelpSystems Intermapper vs. SolarWinds NPM report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.