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Most Helpful Review
Find out what your peers are saying about HelpSystems Intermapper vs. Zabbix and other solutions. Updated: November 2020.
448,076 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's all today portal-based which is a good feature for us.""What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

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"Simple network monitoring that is easy to install and manage.""The most valuable feature is the support for monitoring Cisco switches.""The implementation process is very straightforward.""We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix.""The most valuable feature is the alert and alarm monitoring.""The best thing about Zabbix is the integration and the APIs that are included are very fast""The integration capabilities and APIs are the best part.""Zabbix is both stable and scalable."

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Cons
"It's a smaller solution so tools are not as advanced as you would find in a larger solution""They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

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"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance.""The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have.""The server monitoring could be better.""I would like to see a more flexible mobile client, and better HA out of the box.""If Zabbix had a better dashboard then it would be nice.""The only improvement I would suggest, revolves around its AI and ML capabilities.""For us, the initial setup was complex""The documentation could be improved."

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Pricing and Cost Advice
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"I was using the free, Community Edition.""We purchased Zabbix for a good price, including support""We are using the free, open-source version.""It's an open-source solution that can be used free of charge."

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Questions from the Community
Top Answer: It's all today portal-based which is a good feature for us.
Top Answer: There are a lot of expectations if you compare this product with other solutions like SolarWinds, for example. That is a very advanced tools, and it's not fair to set that expectation on the smaller… more »
Top Answer: The solution is a network representation of the entire L2 level network diagrams, and it also gives notification triggers as to how we want to monitor the network diagramming, which is one of the uses… more »
Top Answer: Please check this link also https://www.appsandreports.com/all-software-categories
Ranking
40th
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Comparisons
498
Reviews
2
Average Words per Review
945
Avg. Rating
7.5
Views
44,518
Comparisons
32,337
Reviews
19
Average Words per Review
459
Avg. Rating
8.0
Popular Comparisons
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HelpSystems
Zabbix
Overview

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

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Sample Customers
Greater Media Detroit, University of British Columbia, Don's Farm SupplyBodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
Top Industries
No Data Available
REVIEWERS
Computer Software Company24%
Financial Services Firm12%
Retailer12%
Non Tech Company6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider24%
Media Company6%
Government4%
Company Size
No Data Available
REVIEWERS
Small Business49%
Midsize Enterprise19%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise18%
Large Enterprise62%
Find out what your peers are saying about HelpSystems Intermapper vs. Zabbix and other solutions. Updated: November 2020.
448,076 professionals have used our research since 2012.

HelpSystems Intermapper is ranked 40th in Network Monitoring Software with 2 reviews while Zabbix is ranked 1st in Network Monitoring Software with 19 reviews. HelpSystems Intermapper is rated 7.6, while Zabbix is rated 8.0. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of Zabbix writes "A free enterprise monitoring solution ". HelpSystems Intermapper is most compared with SolarWinds NPM, Nagios XI, NetBrain, PRTG Network Monitor and Meraki Dashboard, whereas Zabbix is most compared with Centreon, Splunk, Nagios Core, SolarWinds NPM and Pandora FMS. See our HelpSystems Intermapper vs. Zabbix report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.