Compare HelpSystems Network Server Suite vs. ServiceNow IT Operations Management

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Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in IT Infrastructure Monitoring. Updated: October 2020.
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"The pricing is high and may be excluding the small to medium-sized enterprise businesses."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Popular Comparisons
Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability Network Server SuiteServiceNow ITOM
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VMware
HelpSystems
ServiceNow
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

Network Server Suite provides comprehensive monitoring and automation for Windows, AIX/VIOS, and Linux servers and SNMP devices. It was designed to deliver smooth operations without increasing headcount by centralizing the monitoring and management of all network servers.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Deliver high-performance business services with visibility and AIOps.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about HelpSystems Network Server Suite
Learn more about ServiceNow IT Operations Management
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftMizuno USA, SunGard, City of Corpus Cristi, Plan Internationalservicenow, TransAlta, NATS, Symantec
Top Industries
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider13%
Retailer8%
Financial Services Firm5%
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Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in IT Infrastructure Monitoring. Updated: October 2020.
441,478 professionals have used our research since 2012.
HelpSystems Network Server Suite is ranked 77th in IT Infrastructure Monitoring while ServiceNow IT Operations Management is ranked 36th in IT Infrastructure Monitoring with 1 review. HelpSystems Network Server Suite is rated 0.0, while ServiceNow IT Operations Management is rated 6.0. On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Ease-of-use, service style, and popularity make this an attractive choice marred by high cost". HelpSystems Network Server Suite is most compared with , whereas ServiceNow IT Operations Management is most compared with .

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.