We performed a comparison between Fortra's Powertech Identity & Access Manager and IBM Security Secret Server based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"Stability-wise, I think it is a very good solution."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"The live recording is a very useful feature."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The nonclustered index is working in an area with a problem that needs improvement."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while IBM Security Secret Server is rated 8.2. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". Fortra's Powertech Identity & Access Manager is most compared with , whereas IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service.
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