We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"Stability is solid as a rock."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It's easy to use and easy to configure."
"Comprehensive coverage of the required features for the PAM solution."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"The interface is very friendly, colorful, and bold."
"We found that the architecture is scalable and very resilient."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"They need to do a little bit more on the mainframe side."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"We have to do a lot of manual work to automate features."
"They should include some assignments in the test environment to explore the product's features."
"The management console could be improved."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"The setup is complex."
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Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
