Heroku vs Salesforce Platform comparison

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4,427 views|3,284 comparisons
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4,825 views|4,345 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Heroku vs. Salesforce Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application.""Thanks to Heroku, we don't need to do as much direct management in AWS.""We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites.""The most valuable feature of Heroku is the continuous integration and applications it provides.""Valuable for us was the fast deployment. This means the time to market is improved without pain for developers.""The platform is very Node.js-friendly, which is something that is important to us.""It's easy to push a change and to deploy new things.""I like the tool's scalability, CLI, and dashboards."

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"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning.""We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great.""Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten.""The most valuable features are quick customization, solid deployment processes, and excellent reliability.""Marketing and Sales Lead, Forecasting, Campaign management.""Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days.""I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities.""The reporting tools are very solid."

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Cons
"They could flesh out some of their analytics a little more.""Their support is good, but they can improve their response time.""Heroku doesn't support Docker images on the CI infrastructure.""Heroku had an authentication problem a few months ago, but they solved it.""I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances.""We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better.""The tool's configuration is complex.""We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."

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"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution.""The solution is a bit expensive.""Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great.""The reporting needs improvement and the dashboard could have more components added.""They should provide access to data quality tips and tricks to make it better.""The initial setup process was a complex thing to do because four different organizations were working together.""There needs to be more documentation.""The reporting functionality is not very intuitive."

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Pricing and Cost Advice
  • "Its price is very good."
  • "The price of Heroku could be less expensive."
  • "There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
  • "I rate the tool's pricing a three out of ten."
  • "The tool is free."
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  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the tool's scalability, CLI, and dashboards.
    Top Answer:I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances.
    Top Answer:We use the solution to streamline mobile application deployment and management. By connecting our project's GitHub repository to Heroku, I enabled automatic deployments whenever changes were pushed to… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    12th
    out of 33 in PaaS Clouds
    Views
    4,427
    Comparisons
    3,284
    Reviews
    4
    Average Words per Review
    307
    Rating
    8.0
    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,345
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Established in 2007, Heroku is a cloud application platform providing a streamlined, efficient place for web app developers to create and deploy their applications. Heroku is designed to maximize developer productivity. With the entire web application development process available on the Herokucloud, creating and rolling out web apps has been made more efficient, convenient, and cost-effective than ever before.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company43%
    Manufacturing Company14%
    Marketing Services Firm14%
    Sports Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Educational Organization12%
    Comms Service Provider11%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business81%
    Midsize Enterprise8%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Heroku vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Heroku is ranked 12th in PaaS Clouds with 4 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "A scalable solution that is easy to deploy and maintain and makes application deployment easy and straightforward". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and Engine Yard Cloud, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.