We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"It's easy to push a change and to deploy new things."
"I like the tool's scalability, CLI, and dashboards."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"The platform is very Node.js-friendly, which is something that is important to us."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It works beautifully. I haven't had any errors."
"One of the main features of the solution is it is flexible."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"The solution has plenty of features that are useful."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"The solution is used to track our customers."
"The solution scales extremely well."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Their support is good, but they can improve their response time."
"Heroku had an authentication problem a few months ago, but they solved it."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Heroku doesn't support Docker images on the CI infrastructure."
"The tool's configuration is complex."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"They could flesh out some of their analytics a little more."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"The reporting needs improvement and the dashboard could have more components added."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
Heroku is ranked 13th in PaaS Clouds with 27 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "Useful for mobile and web applications, and helps with rapid development cycle ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and IBM Public Cloud, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.