Hiver vs KerioConnect comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Hiver and KerioConnect based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The pricing is about $3 per mailbox per month."
  • "The price of Kerio Connect is better when comparing it to others solutions."
  • More KerioConnect Pricing and Cost Advice →

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    Top Answer:The search and archiving documentation capabilities need to be stronger. The user documentation is ridiculous. The connectivity with CRM is a significant issue here. We don't have a great way of… more »
    Top Answer:It's a corporate email. All of our corporate emails go through it.
    Ranking
    49th
    out of 59 in Help Desk Software
    Views
    51
    Comparisons
    37
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    8th
    out of 21 in Email Archiving
    Views
    79
    Comparisons
    50
    Reviews
    1
    Average Words per Review
    1,076
    Rating
    5.0
    Comparisons
    Learn More
    Overview

    Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

    Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

    Sample Customers
    Vacasa, Harvard University, Flexport, Pinterest, HubSpot
    Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government10%
    Educational Organization9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business71%
    Midsize Enterprise29%
    VISITORS READING REVIEWS
    Small Business46%
    Midsize Enterprise14%
    Large Enterprise40%
    Buyer's Guide
    Help Desk Software
    March 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Hiver is ranked 49th in Help Desk Software while KerioConnect is ranked 8th in Email Archiving with 6 reviews. Hiver is rated 0.0, while KerioConnect is rated 5.4. On the other hand, the top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". Hiver is most compared with , whereas KerioConnect is most compared with Microsoft Exchange, Zimbra Collaboration, IceWarp, Microsoft Exchange Online and Google Workspace.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.