Hiver vs Microsoft Exchange comparison

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Hiver Logo
53 views|39 comparisons
Microsoft Logo
5,455 views|4,726 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Hiver and Microsoft Exchange based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

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    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The initial setup was straightforward and fast.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Ranking
    49th
    out of 59 in Help Desk Software
    Views
    53
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 24 in Email Applications
    Views
    5,455
    Comparisons
    4,726
    Reviews
    35
    Average Words per Review
    368
    Rating
    8.6
    Comparisons
    Also Known As
    Exchange, MS Exchange
    Learn More
    Overview

    Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Sample Customers
    Vacasa, Harvard University, Flexport, Pinterest, HubSpot
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Government10%
    Financial Services Firm9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    Buyer's Guide
    Help Desk Software
    April 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Hiver is ranked 49th in Help Desk Software while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Hiver is rated 0.0, while Microsoft Exchange is rated 8.4. On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Hiver is most compared with , whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Notes.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.