We compared HootSuite and Nimble across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: HootSuite is praised for its scheduling capabilities, analytics, and collaboration features. Nimble is highly regarded for its effective project and relationship management, contact filtering system, and quality tools for sales and social media.
Room for Improvement: HootSuite users say it has a cluttered interface, and some complained of slow performance. Others noted integration difficulties and a buggy mobile app. Meanwhile, Nimble lacks customization options, faces issues with updates and cloud saving, and has security flaws.
Service and Support: HootSuite users lauded the solution’s support for its helpful responses and comprehensive knowledge base. However, some reported occasional delays. Nimble's technical support is highly rated.
Ease of Deployment: Users say HootSuite is simple to implement, and the deployment instructions are clear. Hootsuite support offered valuable assistance throughout the process. Nimble's initial setup is uncomplicated and user-friendly. Two people are enough to handle deployment, and ongoing maintenance requires only one.
Pricing: The available information regarding the cost of HootSuite and Nimble differs. Users have not provided information about Nimble’s pricing.
ROI: Reviews provided no feedback on HootSuite’s ROI. Nimble's solution is highly regarded for its ability to deliver rapid and effective outcomes, highlighting its efficiency in delivering quick returns for users.
Comparison Results: HootSuite is praised for its user-friendly interface, easy setup, and helpful customer support. Users appreciate its scheduling capabilities, analytics tools, and team collaboration features. At the same time, some users have reported occasional scheduling glitches, a complex analytics interface, and a steep learning curve for collaboration. Nimble’s robust feature set boasts excellent relationship management and contact-filtering tools, but some users complained of security flaws and a lack of customization options.
"HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts."
"It has a social media presence outside of the hours people are able to devote to an organization."
"The main improvement HootSuite offers is allowing my organization to run social media campaigns."
"It's easy to configure and easy to create a data source or replicate it to another one."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It is a fast and reliable solution."
"Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet."
"The company should reduce the pricing to make it easier for companies to deploy to larger social teams."
"The solution should improve its replication groups' verification confirmation."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product has a security flaw."
HootSuite is ranked 3rd in Social CRM with 5 reviews while Nimble is ranked 5th in Social CRM with 3 reviews. HootSuite is rated 8.8, while Nimble is rated 8.6. The top reviewer of HootSuite writes "Good customization and social media management with helpful AI capabilities". On the other hand, the top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". HootSuite is most compared with Sprinklr, Brandwatch and Sprout Social, whereas Nimble is most compared with Sprinklr.
See our list of best Social CRM vendors.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
