HootSuite vs Oracle Customer Experience Social Cloud comparison

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    Questions from the Community
    Top Answer:HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts.
    Top Answer:The key features of the product are available just in the enterprise versions. In the normal paid versions, competitive benchmarking is limited to two competitors. Team and Productivity ratings also… more »
    Top Answer:We use HootSuite to manage our social media, including regular posts, advertising campaigns, and responding to messages. The product allows the users to add all the social accounts on a company on one… more »
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    Overview

    Hootsuite is a social media management platform that allows organizations to efficiently manage and analyze their social media presence. Its primary use case is to streamline social media marketing efforts by providing a centralized dashboard for scheduling, publishing, and monitoring content across multiple social media platforms.

    The most valuable functionality of Hootsuite is its ability to schedule and publish posts in advance, saving time and effort for organizations. With its intuitive interface, users can easily create and schedule content for various social media channels, ensuring consistent and timely messaging. Additionally, Hootsuite's content calendar provides a comprehensive overview of scheduled posts, allowing users to plan and organize their social media strategy effectively.

    Hootsuite also offers powerful monitoring and analytics features, enabling organizations to track and measure the impact of their social media efforts. Users can monitor mentions, comments, and messages across different platforms, allowing for quick and efficient engagement with their audience. The analytics dashboard provides valuable insights into key metrics such as reach, engagement, and audience demographics, helping organizations make data-driven decisions to optimize their social media strategy.

    Hootsuite helps organizations streamline their social media management, saving time and resources. By providing a centralized platform for scheduling, publishing, and monitoring content, it ensures consistent messaging and efficient engagement with the audience. The robust analytics capabilities further enable organizations to measure the effectiveness of their social media efforts and make informed decisions to drive better results. Hootsuite is a social relationship platform for businesses and organizations to collaboratively execute campaigns across social networks such as Twitter, Facebook, LinkedIn, and Google+ Pages from one secure, web-based dashboard. Advanced functionality includes tools for audience engagement, team collaboration, account security, and comprehensive analytics for end-to-end measurement and reporting.

    Oracle Customer Experience Social Cloud, integrated with Oracle and third-party systems for marketing automation, service automation, sales automation, and commerce systems. It is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect. Social cloud tools can enhance your marketing in all kinds of ways, including listening and monitoring, one-to-one engagement, content marketing, analytics - and everything in between. Agile, cloud-based social tools can be quickly deployed to multiple groups within an organization to reduce IT costs and complexity, and include options for piping data in and out to integrate with other data systems.
    Sample Customers
    Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
    M&C Saatchi
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company16%
    Manufacturing Company11%
    Healthcare Company10%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    No Data Available

    HootSuite is ranked 3rd in Social Media Management Solutions with 5 reviews while Oracle Customer Experience Social Cloud is ranked 14th in Social Media Management Solutions. HootSuite is rated 8.8, while Oracle Customer Experience Social Cloud is rated 0.0. The top reviewer of HootSuite writes "Good customization and social media management with helpful AI capabilities". On the other hand, HootSuite is most compared with Sprinklr, Brandwatch and Sprout Social, whereas Oracle Customer Experience Social Cloud is most compared with .

    See our list of best Social Media Management Solutions vendors.

    We monitor all Social Media Management Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.