We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The most valuable features of New Relic are the reports and ease of use."
"The solution is scalable, and it is easy because all the documentation is available."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The pricing is pretty good."
"They have baseline level alerting."
"You don't have to go through a list of 500 servers."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The solution is quite expensive."
"It is very difficult to award the service level cycles at an endpoint level."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"I would like an infrastructure network that provides real-time views, showing the issues."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"They should bring the pricing down to be more competitive."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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