Micro Focus Asset Manager [EOL] vs VMware Service Manager comparison

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This product can be customized according to the needs of any company.""It is stable and scalable.""We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

More Micro Focus Asset Manager [EOL] Pros →

"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""All of the features are very suitable for us. It is also a stable solution.""It provides us with improved maintenance cycles."

More VMware Service Manager Pros →

Cons
"The usability of this product is still out-of-date and could be improved. The interface could be improved.""There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas.""The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

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"Not a ten because the price is high.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.""It needs to improve user roles and access rights."

More VMware Service Manager Cons →

Pricing and Cost Advice
  • "From my experience, Asset Manager is expensive."
  • More Micro Focus Asset Manager [EOL] Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

    Ranking
    Unranked
    In IT Asset Management
    23rd
    out of 48 in IT Asset Management
    Views
    518
    Comparisons
    245
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.
    Comparisons
    Also Known As
    Asset Manager, HPE Asset Manager
    Learn More
    Overview
    HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.
    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Finansbank, MTS India, Sprint
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Manufacturing Company15%
    Financial Services Firm12%
    Government9%
    VISITORS READING REVIEWS
    Government15%
    Financial Services Firm15%
    Manufacturing Company9%
    Computer Software Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise8%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise24%
    Large Enterprise54%
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while VMware Service Manager is ranked 23rd in IT Asset Management. Micro Focus Asset Manager [EOL] is rated 7.2, while VMware Service Manager is rated 7.2. The top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". Micro Focus Asset Manager [EOL] is most compared with , whereas VMware Service Manager is most compared with ServiceNow and BMC Remedy .

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.