OpenText UFT Digital Lab vs Perfecto comparison

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Executive Summary

We performed a comparison between OpenText UFT Digital Lab and Perfecto based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText UFT Digital Lab vs. Perfecto Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is easy to use.""The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare.""There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps.""The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time.""It is a complete solution for mobile application testing.""The most valuable feature of this solution is virtualization.""For automation testing, the tool provides the record and playback option, which helps with object detection easily."

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"Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy.""We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices.""I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking.""Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot.""The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video.""The quality of our software has improved since we implemented this solution.""In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten.""The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."

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Cons
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it.""I would like to see more integration with automation tools.""For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively.""The documentation and user interface both need improvement.""We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it.""The product's object detection method needs to be improved since it can help testers do perfect testing.""They should introduce a pay-per-use subscription model."

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"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool.""There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools.""Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.""It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated.""One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area.""We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant.""When using devices on the cloud, it lags quite a bit at times. I know that these are real devices that are being projected on our laptop screens and monitors, but if the speed could be improved, that would be good.""Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."

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Pricing and Cost Advice
  • "OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
  • "The product could be more affordable."
  • "While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
  • More OpenText UFT Digital Lab Pricing and Cost Advice →

  • "This is an expensive solution compared to others, by 30% to 40%."
  • "I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
  • "Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
  • "Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
  • "Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
  • "Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
  • "It's definitely on the higher end of prices for this type of service."
  • "Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
  • More Perfecto Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For automation testing, the tool provides the record and playback option, which helps with object detection easily.
    Top Answer:The desktop applications have performance issues since they don't work properly or don't detect objects properly, making it in an area where improvements are required. The product's object detection… more »
    Top Answer:I use the solution in my company to test desktop applications.
    Top Answer:Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every… more »
    Top Answer:Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts… more »
    Top Answer:It is slow compared to physical device testing. The interactive speed could be improved. And sometimes we have issues with our app not working properly with Perfecto. Even though it is working… more »
    Ranking
    20th
    Views
    778
    Comparisons
    531
    Reviews
    2
    Average Words per Review
    470
    Rating
    8.5
    3rd
    Views
    5,678
    Comparisons
    3,900
    Reviews
    18
    Average Words per Review
    1,397
    Rating
    8.6
    Comparisons
    Also Known As
    Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
    Perfecto Mobile, Perfecto Web
    Learn More
    Overview
    Our enterprise-level solution is a complete, centralized lab of real mobile devices and emulators. With remote access, developers and testers can develop, debug, test, monitor, and optimize mobile apps from anywhere.

    Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

    Perfecto Features

    Perfecto has many valuable key features. Some of the most useful ones include:

    • Live Stream analysis
    • Reporting/analytics
    • Activity dashboard
    • Action-word testing
    • Bug tracking
    • Debugging
    • BDD & codeless automation
    • Model-based testing
    • Real-time monitoring
    • Role-based permissions
    • User management
    • Test failure analysis
    • Real user simulation

    Perfecto Benefits

    There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

    • Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.
    • Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.
    • Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.
    • AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.
    • Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

    Reviews from Real Users

    Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

    Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

    Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

    A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

    Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

    Sample Customers
    Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
    Virgin Media, Paychex, Rabobank, R+V, Discover
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company18%
    Energy/Utilities Company8%
    Retailer7%
    REVIEWERS
    Financial Services Firm44%
    Insurance Company11%
    Comms Service Provider11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company8%
    Recreational Facilities/Services Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise9%
    Large Enterprise80%
    REVIEWERS
    Small Business4%
    Midsize Enterprise4%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    Buyer's Guide
    OpenText UFT Digital Lab vs. Perfecto
    March 2024
    Find out what your peers are saying about OpenText UFT Digital Lab vs. Perfecto and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    OpenText UFT Digital Lab is ranked 20th in Functional Testing Tools with 16 reviews while Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews. OpenText UFT Digital Lab is rated 7.4, while Perfecto is rated 8.4. The top reviewer of OpenText UFT Digital Lab writes "Robust solution for application lifecycle management with numerous valuable features". On the other hand, the top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". OpenText UFT Digital Lab is most compared with OpenText UFT One, Appium, AWS Device Farm, Sauce Labs and Tricentis Tosca, whereas Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and BlazeMeter. See our OpenText UFT Digital Lab vs. Perfecto report.

    See our list of best Functional Testing Tools vendors and best Mobile App Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.