We performed a comparison between HPE OneView and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of HPE OneView are environment monitoring, the ease of firmware upgrade, and the ability to manage all the servers and the infrastructure from one team."
"Easy to add servers and get them monitored and manageable."
"Administration-wise it's going to be easier. More smooth and more flexible."
"The remote support automatically logs service calls and support cases with HPE, which is really good."
"The stability is very good. I have never had an issue with it over the three years that I have been using it."
"We also have the 3PAR and the GUI is almost the same. So the recognition is very good."
"If you have a lot of devices, like we do, then you have to have one single pane of view, otherwise we lose too much time. So, we needed this type of solution."
"Comprehensive dashboard, ease of use are key features."
"The solution is very capable and user friendly."
"Their Event Management is very good."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"It is easy to use and simple to learn."
"It's easy to set up."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"Specifically, it would be great if we had the ability to reapply the server profile faster."
"I think HPE could make more user-friendly interfaces, exclude Java and move to an HTML5 platform, make more detailed documentation, and lower the price."
"There was a feature called HPE cloud manager, but now it is owned by Micro Focus. HPE should make a cloud optimizer again."
"Does not allow for switch configuration other than through OneView."
"It would be better if we can add every HPE device to OneView, such as MSA, as well as the other servers like the DL server and ML server."
"It needs more reporting capabilities."
"We've had issues, for example, with RAM."
"The interface is a bit bland. It does its job, but it could have a better interface."
"The tool can be improved by including more detailed information to assist new users."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The security policies could be increased."
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HPE OneView is ranked 17th in IT Infrastructure Monitoring with 80 reviews while ServiceNow IT Operations Management is ranked 9th in IT Infrastructure Monitoring with 34 reviews. HPE OneView is rated 8.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of HPE OneView writes "Provides firmware compliance and the ability to connect to iPO". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". HPE OneView is most compared with Cisco Intersight, Dell CloudIQ, Zabbix, SolarWinds NPM and PRTG Network Monitor, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and IBM Tivoli NetCool OMNIbus. See our HPE OneView vs. ServiceNow IT Operations Management report.
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