We performed a comparison between Microsoft Configuration Manager and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"Offers good patching."
"The ability to make collections and deploy to them has been great."
"The initial setup is straightforward and not too complicated."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"The most valuable feature of SCCM is the application distribution."
"It is stable."
"Flexible dashboard with the availability of widgets."
"The preloaded rules and ways to monitor your systems are a must."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"The most valuable feature is its ability to integrate with everything."
"It's a very good product overall."
"The initial setup is pretty straightforward. It's not complex at all."
"They need to improve the support for the Mac operating system."
"Cloud-based improvements need to be better managed."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The TSM component could be improved."
"The database should be made to be more stable and robust, but not so much the configuration."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"pology-based event correlation does not work well with NNM events."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The pricing could be improved."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"Implementation could be improved."
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Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. Microsoft Configuration Manager is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
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