We performed a comparison between HPE System Management and ServiceNow Discovery based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."I think it's stable, scalable, and flexible."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"This is a good product and I recommend it."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"The interface is in continuous development and improves version by version."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"The process involving the original setup of the solution is excellent."
"It's a single system of record and it captures the relationships."
"The initial setup is pretty straightforward."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"The most valuable feature of ServiceNow Discovery is its performance."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"Our customers would like to see the price lowered."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The return on investment report is too difficult to understand."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"I think that support integration could be improved."
"The quality of service and support for this solution needs to be improved."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"Without improvement in the patters, applications can't be discovered"
"It's an expensive platform."
"ServiceNow is very costly."
"It is one of the most costly applications in terms of subscription costs."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
HPE System Management is ranked 18th in Server Monitoring with 8 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 34 reviews. HPE System Management is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of HPE System Management writes " Offers reliability and helps with the virtualization part". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". HPE System Management is most compared with Lenovo XClarity Controller, Microsoft Configuration Manager, Zabbix and Tanium, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor.
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