Huawei CCIP vs Openscape Contact Center comparison

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Overview
Huawei Contact Center (CC) solution creates a multimedia services center for enterprises and businesses to offer effective customer and marketing services. Huawei's full-service solution, with a flexible, cloud-based architecture, can transform your business into a valuable, profit center.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Sample Customers
China Merchants Bank (CMB), Ping An Insurance Company
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Huawei CCIP is ranked 7th in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Huawei CCIP is rated 0.0, while Openscape Contact Center is rated 0.0. On the other hand, Huawei CCIP is most compared with , whereas Openscape Contact Center is most compared with .

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