We performed a comparison between Huawei eSight and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is stable."
"The most important features are alarm management and the visualization of the health of our network devices."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"We can scale the solution."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The solution has very good integration capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The tool had many built-in automation capabilities."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"It is not a very flexible product."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"The price could be less costly."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"UI is outdated, very old legacy."
"The solution does not have any AI capabilities."
"The solution is too expensive."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
Huawei eSight is ranked 11th in Network Management Applications with 8 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. Huawei eSight is rated 6.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". Huawei eSight is most compared with Cisco DNA Center, Cisco Prime, Zabbix, PRTG Network Monitor and SolarWinds NPM, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our Huawei eSight vs. IBM Tivoli NetCool report.
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