Compare Huawei eSight vs. ITRS Geneos

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Most Helpful Review
Find out what your peers are saying about Huawei eSight vs. ITRS Geneos and other solutions. Updated: May 2021.
511,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.""One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.""The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect.""It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots.""The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.""Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.""Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.""Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."

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"The most important features are alarm management and the visualization of the health of our network devices.""I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.""I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

More Huawei eSight Pros »

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

More ITRS Geneos Pros »

Cons
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game.""The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists.""Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms.""They can definitely build more alerts.""The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do.""It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot.""If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing.""It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

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"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated.""eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.""It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

More Huawei eSight Cons »

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos Cons »

Pricing and Cost Advice
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.""The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device.""Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge.""The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price.""It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes.""As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."

More Auvik Pricing and Cost Advice »

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments.""Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

More Huawei eSight Pricing and Cost Advice »

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.""Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go.""It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.""When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities… more »
Top Answer: The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per… more »
Top Answer: The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw… more »
Top Answer: I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it… more »
Top Answer: In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the… more »
Top Answer: We deployed Huawei eSight as a monitoring tool for monitoring switches and access points.
Top Answer: The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from… more »
Top Answer: It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing… more »
Top Answer: One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files… more »
Popular Comparisons
Also Known As
Geneos
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Overview

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

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Learn more about ITRS Geneos
Sample Customers
Information Not Available
Marina Bay, CITIC Pacific Mining
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Top Industries
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider24%
Financial Services Firm8%
Government7%
VISITORS READING REVIEWS
Comms Service Provider45%
Computer Software Company17%
Government6%
Educational Organization5%
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm61%
Computer Software Company16%
Comms Service Provider7%
Insurance Company2%
Company Size
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
No Data Available
REVIEWERS
Small Business11%
Midsize Enterprise22%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business54%
Midsize Enterprise28%
Large Enterprise19%
Find out what your peers are saying about Huawei eSight vs. ITRS Geneos and other solutions. Updated: May 2021.
511,607 professionals have used our research since 2012.

Huawei eSight is ranked 35th in IT Infrastructure Monitoring with 3 reviews while ITRS Geneos is ranked 10th in IT Infrastructure Monitoring with 6 reviews. Huawei eSight is rated 7.4, while ITRS Geneos is rated 9.0. The top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". On the other hand, the top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". Huawei eSight is most compared with Cisco DNA Center, Cisco Prime LAN Management, Huawei iBMC, Aruba Airwave and Zabbix, whereas ITRS Geneos is most compared with AppDynamics, Splunk, Dynatrace, AppDynamics Server Monitoring and Nagios XI. See our Huawei eSight vs. ITRS Geneos report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.