We performed a comparison between Huawei NGFW and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's great for capturing the traffic and troubleshooting it."
"The most valuable feature is the ease of use."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"Mainly the FortiGate reporting system is very good. It guides us through all the expectations of security. Fortinet provides us all that we need for security. Also, Fortinet FortiGate is a next-generation firewall. It is much more advanced than others."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"The most valuable feature of Fortinet FortiGate is URL filtering."
"We have been able to offer several services to customers in a single box."
"The solution's initial setup process is easy."
"The most useful feature is the performance of the firewalls and networking operations."
"I had no difficulty using the Huawei NGFW."
"I like that the initial setup is straighforward. It's also a scalable solution."
"We have found the initial setup to be straightforward."
"The mapping features and traffic logging are good."
"I am impressed with the product's antivirus features, strong encryption, policy implementation and easier installation."
"The solution's performance is good with IPSec."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The scalability is okay. We have around 2200 people using this solution."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It is a stable solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"The initial setup is straightforward."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."
"I haven't had a single issue since using Fortinet."
"The platform's interface could improve."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"Price, of course, can always be more competitive or better."
"Huawei NGFW should have better reporting and a dashboard for the visibility of traffic."
"The WAF capability in the Huawei Firewall is missing."
"The solution does not have sandboxing features."
"The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now."
"With the Huawei firewall, none of the features comes at the top. We found out later that customer support is really not good. For this firewall, because of our customers' routine, for example, every six months they'll do a penetration test to find weaknesses. So whenever they came up with VAPT reports, they are looking to Huawei for help. I think that's basically because it's a different culture. Chinese culture and our culture is different. They have always tried to help find some excuses or say some other things that cannot help you solve the problem immediately."
"There needs to be more security equipment for the solution."
"The solution could be more secure and have better integration."
"Wi-Fi scanning and Wi-Fi analysis would be useful features to include in the future."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Its technical support services could be better."
"Because it's on cloud, it doesn't allow application of extra settings."
"They do not provide a few components that are fundamental to differentiate the products"
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Certain criteria need to be met if you want to scale this solution."
Huawei NGFW is ranked 30th in Firewalls with 18 reviews while Zscaler Cloud Firewall is ranked 24th in Firewalls with 15 reviews. Huawei NGFW is rated 7.2, while Zscaler Cloud Firewall is rated 8.2. The top reviewer of Huawei NGFW writes "A scalable and easy-to-setup product that can be used to configure different policies for specific users". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Huawei NGFW is most compared with Cisco Secure Firewall, Meraki MX, Netgate pfSense, Palo Alto Networks NG Firewalls and Sophos XG, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Sophos XG, Palo Alto Networks NG Firewalls and Cisco Secure Firewall. See our Huawei NGFW vs. Zscaler Cloud Firewall report.
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