We performed a comparison between HubSpot CRM and Kapture CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"Hubspot CRM also lets you make calls and send emails directly."
"It was quite stable. I didn't notice any specific issues or downtime"
"The interface is good."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"It's highly reliable, and the flexibility it offers is noteworthy."
"The software sends automated messages for customers' birthdays and anniversaries."
"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
"HubSpot CRM could improve in integration with other solutions."
"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"An area to be improved in HubSpot CRM is its customization capabilities."
"One or two leads may go missing due to downtime."
"While generating graphical representations, the software got hung."
Earn 20 points
HubSpot CRM is ranked 9th in CRM with 35 reviews while Kapture CRM is ranked 54th in CRM. HubSpot CRM is rated 8.2, while Kapture CRM is rated 10.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". HubSpot CRM is most compared with Attio, Odoo, Bitrix24, Acumatica and monday.com, whereas Kapture CRM is most compared with Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
