We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect for us is email marketing because it provides us with a powerful tool and allows us to create email workflows for follow-ups, which is crucial for building relationships with potential customers."
"If we are having any difficulties, I can easily reach out to support executives and have a resolution. I am not sure if we paid for the technical support."
"The most valuable features are the reports, overall usability, and ease of use."
"Customer support is helpful and responsive."
"There are customizable templates and we can easily make the templates more dynamic."
"I find HubSpot Marketing Hub's user interface very intuitive and easy to navigate, which is something I really appreciate."
"It's my understanding that the initial setup is a straightforward process."
"We are now able to manage and measure content (blogs, CTAs, and landing pages)."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"For the most part, the solution is straightforward."
"Case management, incident management, and request management features are valuable."
"It is very simple."
"CRM's performance is good, we've never faced any issues with it."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"They're not the cheapest."
"HubSpot is mainly for enterprise clients and there is a lot of competition. There are better solutions, such as Eloqua and Marketo. This solution needs to improve the analytics for social media monitoring to a level that it can compete with other solutions available in the market. There are some limitations with the features compared to other solutions."
"An expensive solution."
"It would be ideal if there was a way to forward a notification or create notifications for non-HubSpot users."
"Increase the CRM size for sole proprietors before increasing the fee."
"Years ago, these tools used to allow you to see the exact location of people that were clicking on things. I guess they quit doing it for privacy reasons, but that was very helpful information and I miss seeing it in those reports. I thought that this tool could do it when we left Act-On to go to HubSpot, but when we moved over they stopped doing it."
"HubSpot Marketing Hub’s user interface could be more accessible for a regular user to understand."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"The configuration requires a lot of technical intervention."
"Oracle CRM should have more integration with different platforms."
"The data visualization should be better in Oracle CRM."
"An improvement would be to lower the price of the license."
"The user interface and performance could be better."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"I'd like to see more feature enhancements."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 31 reviews while Oracle CRM is ranked 5th in Marketing Automation with 31 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 7.8. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Pardot, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM and Amdocs CRM. See our HubSpot Marketing Hub vs. Oracle CRM report.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
