We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the reports, overall usability, and ease of use."
"The product has the most valuable enterprise features."
"The solution helps me to structure and track marketing and sales emails."
"It has eased managing the sales team and the sales journey right from setting up appointments."
"Very user-friendly."
"Technical support is helpful and responsive."
"The most valuable aspect for us is email marketing because it provides us with a powerful tool and allows us to create email workflows for follow-ups, which is crucial for building relationships with potential customers."
"There are customizable templates and we can easily make the templates more dynamic."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"The solution is scalable."
"It has a wide variety of use cases."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"Oracle CRM is a stable solution."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly."
"The product is not cheap."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"In terms of drawbacks, I've found that it lacks in-depth analytics and reporting features."
"There are issues with the consistency of notifications."
"The way the staff uses the system sometimes leads to processes not being followed."
"An expensive solution."
"It’s complex to customize the tool."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"Oracle CRM can improve integration and performance."
"The configuration requires a lot of technical intervention."
"The performance could be better."
"I'd like to see more feature enhancements."
"The data visualization should be better in Oracle CRM."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 31 reviews while Oracle CRM is ranked 5th in Marketing Automation with 31 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 7.8. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Pardot, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM and Amdocs CRM. See our HubSpot Marketing Hub vs. Oracle CRM report.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
