We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It has an open BPM"
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"Being able to use a Java-based solution makes the product flexible."
"The best feature is the automation."
"The most valuable feature is the scheduling."
"Ease of use and ability to streamline a process model."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The business process modeling is the most valuable feature."
"The dashboards are helpful because you can display reports directly on your screen."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"It's a flexible solution."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"Lacking in forms visualization."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"The initial set up could be simplified, it's complex."
"Process interfaces between diagrams could be improved."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The setup and installation process could be made easier."
"In terms of improvement, it could be less complex."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"The initial setup is actually a really complicated process."
"I feel that the features are not user-friendly."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"When you compare with Laserfiche and M-Files, IBM is expensive."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
Hyland OnBase is ranked 35th in Business Process Management (BPM) with 2 reviews while IBM Business Automation Workflow is ranked 12th in Business Process Management (BPM) with 6 reviews. Hyland OnBase is rated 0.0, while IBM Business Automation Workflow is rated 7.4. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". Hyland OnBase is most compared with OpenText Content Suite Platform, SharePoint, Alfresco, IBM FileNet and Hyland Perceptive Content, whereas IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, IBM Case Foundation, ARIS BPA and K2. See our Hyland OnBase vs. IBM Business Automation Workflow report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.