Christian BegauxConsultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"This is a very complete and powerful solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We would like to see more features for RPA and AI."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
Earn 20 points
Hyland OnBase is ranked 12th in Enterprise Content Management with 2 reviews while Laserfiche Rio is ranked 8th in Enterprise Content Management with 1 review. Hyland OnBase is rated 0.0, while Laserfiche Rio is rated 10.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". Hyland OnBase is most compared with OpenText Content Suite Platform, SharePoint, Alfresco, IBM FileNet and Microsoft OneDrive, whereas Laserfiche Rio is most compared with SharePoint, OpenText Documentum, IBM FileNet, DocuWare and Newgen OmniDocs.
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