We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"Most of our customers are very fond of the upgraded smart user interface."
"It's a very good solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"Both Open Text ECM and IBM File share are expensive."
OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.
Hyland OnBase is ranked 12th in Enterprise Content Management with 2 reviews while OpenText Content Suite Platform is ranked 5th in Enterprise Content Management with 2 reviews. Hyland OnBase is rated 0.0, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Hyland OnBase is most compared with SharePoint, Alfresco, IBM FileNet, Hyland Perceptive Content and OpenText Documentum, whereas OpenText Content Suite Platform is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Microsoft OneDrive. See our Hyland OnBase vs. OpenText Content Suite Platform report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.