Compare Hyland OnBase vs. OpenText Content Suite Platform

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.""I like the cloud and its integrability."

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"Most of our customers are very fond of the upgraded smart user interface.""It's a very good solution."

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Cons
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions.""The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

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"The architecture needs improvement, as it's complex.""Pricing could be improved and the stability or the performance needs improvement, which is very important."

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Pricing and Cost Advice
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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"Both Open Text ECM and IBM File share are expensive."

More OpenText Content Suite Platform Pricing and Cost Advice »

report
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Questions from the Community
Top Answer: I like the cloud and its integrability.
Top Answer: They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions.
Top Answer: The look and feel could be better!!!
Top Answer: Both OpenText ECM and IBM FileNet share are expensive.
Top Answer: Pricing could be improved and the stability or the performance needs improvement, which is very important.
Ranking
Views
3,496
Comparisons
2,637
Reviews
0
Average Words per Review
444
Rating
N/A
Views
9,211
Comparisons
6,709
Reviews
1
Average Words per Review
389
Rating
9.0
Popular Comparisons
Also Known As
OnBase
Livelink ECM, OpenText ECM, OpenText Content Suite
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Overview
OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

Offer
Learn more about Hyland OnBase
Learn more about OpenText Content Suite Platform
Sample Customers
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider8%
Government7%
Financial Services Firm7%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider15%
Government7%
Financial Services Firm5%
Company Size
No Data Available
REVIEWERS
Small Business33%
Midsize Enterprise22%
Large Enterprise44%
Find out what your peers are saying about Hyland OnBase vs. OpenText Content Suite Platform and other solutions. Updated: July 2021.
523,535 professionals have used our research since 2012.

Hyland OnBase is ranked 12th in Enterprise Content Management with 2 reviews while OpenText Content Suite Platform is ranked 5th in Enterprise Content Management with 2 reviews. Hyland OnBase is rated 0.0, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Hyland OnBase is most compared with SharePoint, Alfresco, IBM FileNet, Hyland Perceptive Content and OpenText Documentum, whereas OpenText Content Suite Platform is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Microsoft OneDrive. See our Hyland OnBase vs. OpenText Content Suite Platform report.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.