We performed a comparison between Hyland OnBase and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."
"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"SAP Signavio Process Manager is very responsive."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."
"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"It is sometimes difficult to find the match between what is possible and what is wanted, or what is helpful with the product, so better documentation may assist in this regard."
Hyland OnBase is ranked 25th in Business Process Management (BPM) with 8 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 57 reviews. Hyland OnBase is rated 8.0, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and IBM FileNet, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our Hyland OnBase vs. SAP Signavio Process Manager report.
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