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Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: November 2021.
554,586 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"A use case that we did for an end user in a manufacturing organization: We used WVD with biometric authentication because 1,500 processes need to happen in a process. The user didn't want to use a login using their credentials. They wanted to use fingerprinting or tap their ID. That is where we integrated with the authentication. Now, they can process in a couple of hours, and they run those 1,500 processes every day. This changed their login process, which improved the manufacturing process. This helped a lot for their high deployment.""The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services.""The interface is well laid out and it is easy to navigate.""The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time.""Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources.""Azure AD has features that have helped improve our security posture.""It enhanced our end user experience quite a bit. Instead of the days of having to contact the service desk with challenges for choosing their password, users can go in and do it themselves locally, regardless of where they are in the world. This has certainly made it a better experience accessing their applications. Previously, a lot of times, they had to remember multiple usernames and passwords for different systems. This solution brings it all together, using a single sign-on experience.""The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."

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"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."

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"The initial setup is easy.""Having a single sign-on to all our applications.""It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.""The solution so far has been very stable.""The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it.""The product requires very little maintenance.""The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity.""The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."

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Cons
"It doesn't function the same way as an Active Directory inside of an infrastructure, that is, a physical infrastructure. In the cloud, it is all flat. That's one of the disadvantages.""One thing that bothers me about Azure AD is that I can't specify login hours. I have to use an on-premises instance of Active Directory if I want to specify the hours during which a user can log in. For example, if I want to restrict login to only be possible during working hours, to prevent overtime payments or to prevent lawsuits, I can't do this using only Azure AD.""Its integration with open-source applications can be improved. I know that they are working on open-source authentication methods for integration with open-source applications, but they can make it more open.""Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot.""If Microsoft can give us a way to see where this product is running, from a backend perspective, then it would be great.""Technical support could be faster.""The conditional access rules are a little limiting. There's greater scope for the variety of rules and conditions you could put in that rules around a more factual authentication for other users. If you have an Azure AD setup, you can then connect to other people's Azure AD, but you don't have a huge amount of control in terms of what you can do. Greater control over guest users and guest access would be better. It's pretty good as it is but that could be improved.""On-premise capabilities for information and identity management need improvement."

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"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."

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"There are some issues with the interface that can be improved.""The integration with third-party tools needs to be improved.""It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it.""The guest user access could be improved.""Therefore, if you have 10 million users, that's almost 100 million, so it is costly.""The initial setup can be complex at first.""SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service.""It can have more API integrations."

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Pricing and Cost Advice
"The cost is billed on a per-user licensing basis.""We have various levels of their licensing, which includes users on different levels of their enterprise offering.""Microsoft Azure AD has P1 or P2 licensing options, and it depends on the customer's needs. To use Conditional Access, you need to have the P1 license, and to use the PIN features, you need the P2 license.""The price of the solution was reasonable.""It can be a bit expensive for organizations, but they do have different pricing models. Their free tier can be used on a personal level, but for an organization, the licenses might be a bit expensive. In general, the licenses can become cheaper, which will make it accessible for more people.""We pay about $35 per user.""Everything needs to be considered for the requirements and if it is within the budget, then you can come up with a solution, whether it is SaaS, PaaS, or IaaS.""I think we're on the E3 — I think it was about 35 dollars per user."

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"License is around US$20,000 annually.""It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model.""I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services.""The price of this product could be lower.""It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things""It is costly for large companies."

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Questions from the Community
Top Answer: All of the features are amazing, such as identity governance and privileged identity management.
Top Answer: It can be a bit expensive for organizations, but they do have different pricing models. Their free tier can be used on a… more »
Top Answer: Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For… more »
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Top Answer: The solution so far has been very stable.
Top Answer: We pay for the solution on a yearly basis. We recognize it as quite expensive. We were using a standard license during… more »
Top Answer: Okta can consider to become also a password vaulting manager. We also didn't find an option to setup access to web… more »
Comparisons
Also Known As
AccessMatrix Universal Access Management, i-Sprint Innovations AccessMatrix, AccessMatrix
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Overview

The Azure Active Directory (Azure AD) enterprise identity service provides single sign-on and multi-factor authentication to help protect your users from 99.9 percent of cybersecurity attacks. With Azure Active Directory, you get:

- Single sign-on enabling access to your apps from anywhere

- Conditional Access and multi-factor authentication to help protect and govern access

- A single identity platform to engage with internal and external users more securely

- Developer tools to easily integrate identity into your apps and services 

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

AccessMatrix is a suite of integrated ICAM (Identity, Credential, Access Management and Versatile Authentication solutions) that enable organizations to effectively deploy versatile authentication, unified single sign-on, secure credential management services, flexible identity & role administration, externalized authorization, and provide comprehensive data analytics of access to important information assets.

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

Offer
Learn more about Azure Active Directory
Learn more about i-Sprint AccessMatrix Universal Access Management
Learn more about Okta Workforce Identity
Sample Customers
Azure Active Directory is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
IRAS, Singapore Bank
Box, Groupon, National Geographic, Western Union, DocuSign
Top Industries
REVIEWERS
Financial Services Firm18%
Computer Software Company14%
Manufacturing Company12%
Retailer6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider17%
Financial Services Firm6%
Government6%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider19%
Government7%
Insurance Company4%
REVIEWERS
Manufacturing Company23%
Comms Service Provider15%
Computer Software Company15%
Healthcare Company15%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider17%
Government6%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business32%
Midsize Enterprise13%
Large Enterprise55%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise13%
Large Enterprise72%
No Data Available
REVIEWERS
Small Business38%
Midsize Enterprise18%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise26%
Large Enterprise63%
Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: November 2021.
554,586 professionals have used our research since 2012.

i-Sprint AccessMatrix Universal Access Management is ranked 14th in Access Management with 1 review while Okta Workforce Identity is ranked 2nd in Access Management with 15 reviews. i-Sprint AccessMatrix Universal Access Management is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of i-Sprint AccessMatrix Universal Access Management writes "Good product with the flexibility to connect to any token". On the other hand, the top reviewer of Okta Workforce Identity writes "Good product with ease of deployment, ease of use, speed of delivery, and easy integration with other software". i-Sprint AccessMatrix Universal Access Management is most compared with Entrust IdentityGuard, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Auth0, OneLogin Workforce Identity and Zscaler Private Access.

See our list of best Access Management vendors.

We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.