Symantec Siteminder vs i-Sprint AccessMatrix Universal Access Management comparison

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Executive Summary

We performed a comparison between i-Sprint AccessMatrix Universal Access Management and Symantec Siteminder based on real PeerSpot user reviews.

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To learn more, read our detailed Access Management Report (Updated: March 2024).
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Featured Review
Nobuyuki Ohkawa
Umair (Abu Mohaymin) Akhlaque
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for.""The solution has high support capability."

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"The solution is easy to use for our managers.""It is very scalable. We have a very large customer base: 75 million customers.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""All of our applications get a point, click, and you are in, while we increase security at the same time.""The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application.""You can quickly deploy the entire product with a basic config within couple of hours.""It is reliable.""We almost never have outages nor see slowdowns."

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Cons
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app.""The tool needs to improve its cloud capability."

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"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect.""As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role.""I'd like to see a rework of the user directory configuration.""We would like to the OAuth be more stable, more issues being fixed rather than not.""Better documentation. I went through some sessions on single sign-on for version 12.7.""An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release.""I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product.""The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."

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Pricing and Cost Advice
  • "I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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    Questions from the Community
    Ranking
    23rd
    out of 36 in Access Management
    Views
    142
    Comparisons
    99
    Reviews
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    Average Words per Review
    0
    Rating
    N/A
    16th
    out of 36 in Access Management
    Views
    1,865
    Comparisons
    1,416
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    AccessMatrix Universal Access Management, i-Sprint Innovations AccessMatrix, AccessMatrix
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview

    AccessMatrix is a suite of integrated ICAM (Identity, Credential, Access Management and Versatile Authentication solutions) that enable organizations to effectively deploy versatile authentication, unified single sign-on, secure credential management services, flexible identity & role administration, externalized authorization, and provide comprehensive data analytics of access to important information assets.

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Sample Customers
    IRAS, Singapore Bank
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm39%
    Comms Service Provider7%
    Healthcare Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Insurance Company11%
    Computer Software Company9%
    Manufacturing Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%
    Buyer's Guide
    Access Management
    March 2024
    Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    i-Sprint AccessMatrix Universal Access Management is ranked 23rd in Access Management with 2 reviews while Symantec Siteminder is ranked 16th in Access Management. i-Sprint AccessMatrix Universal Access Management is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of i-Sprint AccessMatrix Universal Access Management writes "A stable and scalable solution with reasonable pricing ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". i-Sprint AccessMatrix Universal Access Management is most compared with , whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and Microsoft Entra ID.

    See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.