Ashutosh AggarwalVice President at a comms service provider
Markus De HaanSelf Employed/Independent at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The developer portal has been the most useful feature."
"The solution is very stable."
"The most valuable feature is the security we get from this solution. I know of a bank that uses it to ensure that everything is secure. The second feature I like is the retail environment, where we actually want to be able to provide as many suppliers and consumers with APIs as possible. If you are well-trained in the writing of RESTful API's, you can actually publish an API in a matter of minutes, test it, and publish it."
"The solution is very scalable because it's on the cloud."
"API Connect is a very good platform for the development of APIs."
"It is quite stable. We've not had any problem. It has made for a good buy because we are finding that other companies that have similar set ups go down maybe once a month."
"Our version supports containerized integration. I can write APIs, which can be moved into a testing environment without needing a forklift. It can check if APIs are compliant before moving them into production."
"It allows enterprises to expose some of their tech to outside stakeholders."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"The solution's market place for different kinds of integration platforms is the most valuable feature."
"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."
"This is the easiest and best tool available."
"It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes."
"The API toolkit is the solution's most valuable aspect at this time, for our organization."
"Overall, it is a pretty good product. It is also very scalable."
"Like any typical IBM infrastructure setup, you need to learn to set it up yourself. It's not one of those simple zip files or an archive unzip and you're up and running in some few minutes. Knowledge to set it up is key."
"The solution is not scalable."
"The new version is very unstable."
"In the next version, I don't know if they've already been included it or not, but the designer and all the tools should be on the cloud. I don't want any external installation or local installation."
"They seem to have left out a feature for microservices and also a certification module for OIDC."
"I would like to see support for non-Java based services. We struggle a bit to be able to deploy and connect our .NET services because of things like data types. We had to map a couple of things. For one solution provider, we had to move them to .NET Core before we could use it properly. I would like to see more agnostic tool service platforms rather than moving it more towards Java or open source."
"There are issues with upgrading in the cloud version. The cloud version is extremely buggy. We prefer to use the on-premise version."
"I would like to see automation of the installation. If there could be a single-click function where you could automate everything, that would be helpful."
"MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market."
"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."
"An on-premise setup requires special skills and you need a lot of professional services."
"Mule should have better B2B integration."
"Lacks intelligent management data and intelligent mappings."
"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."
"Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required."
"API Connect is quite pricey."
"I haven't seen anyone go from on-premise to the cloud. In fact, I am seeing people go from the cloud to on-premise because the costs can quickly grow on the cloud."
"It would be a good idea to bring down the pricing by at least 20 to 30 percent."
"The pricing is too expensive with IBM. Sometimes, we prefer to go with an open source or something more lightweight."
"It is expensive when compared to other products in this class. There were no extra fees for add-ons or technical support."
"It's an expensive product."
"IBM API Connect could be cheaper."
"It is quite an expensive product."
"Licensing can be complex as is the case with most iPaaS/cloud offerings."
"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."
"The product comes complete at one set price including support."
With connectivity, composability, and control, Anypoint Platform solves the most challenging connectivity problems across SOA, SaaS, and APIs. It's a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
IBM API Connect is ranked 2nd in Integration Platform as a Service (iPaaS) with 21 reviews while Mule Anypoint Platform is ranked 1st in Integration Platform as a Service (iPaaS) with 12 reviews. IBM API Connect is rated 8.0, while Mule Anypoint Platform is rated 8.0. The top reviewer of IBM API Connect writes "Provides good security and scales to quite a large number of products but needs to stabilize Version 2018 rapidly. Still too many fixpacks and outstanding issues". On the other hand, the top reviewer of Mule Anypoint Platform writes "Constantly improving to help connect applications, data, and devices". IBM API Connect is most compared with Apigee, IBM DataPower Gateway, Mulesoft Anypoint API Manager, Microsoft Azure API Management and Amazon API Gateway, whereas Mule Anypoint Platform is most compared with SAP Process Orchestration, TIBCO BusinessWorks, Boomi AtomSphere Integration, Informatica PowerCenter and WSO2 Enterprise Integrator. See our IBM API Connect vs. Mule Anypoint Platform report.
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